Privacy Policy for Diva Strands


Effective Date: 06 June 2023

At Diva Strands, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our online shop. By accessing or using our website, you consent to the terms of this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, and payment details when you make a purchase or create an account on our website. This information is necessary for us to process your orders, provide customer support, and deliver products to you.

1.2 Browsing Information: We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and cookies. This information helps us improve our website, analyze trends, and enhance your shopping experience.

  1. Use of Information:

2.1 Order Processing and Fulfillment: We use the personal information you provide to process your orders, verify payment, and deliver products to you. This includes sharing your information with third-party service providers involved in order fulfillment, such as shipping companies.

2.2 Communication: We may use your personal information to communicate with you regarding your orders, provide updates on our products and promotions, respond to your inquiries, and provide customer support.

2.3 Marketing and Advertising: With your consent, we may use your personal information to send you marketing communications, such as newsletters, offers, and promotions. You can opt-out of receiving these communications at any time.

2.4 Analytics and Improvements: We may use browsing information, such as cookies and website usage data, to analyze trends, track user activity, and improve our website, products, and services.

  1. Information Sharing:

3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business and providing services to you. These service providers are bound by contractual obligations to keep your information confidential and secure.

3.2 Legal Compliance: We may disclose your personal information when required by law or to protect our rights, safety, or property, or those of others.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

  1. Data Security:

4.1 We take reasonable measures to protect the personal information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

  1. Your Choices:

5.1 Account Information: You can access, update, or delete your personal information by logging into your account on our website. However, please note that we may retain certain information as required by law or for legitimate business purposes.

5.2 Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

5.3 Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to block or delete cookies, but this may affect your ability to use our website.

  1. Children’s Privacy:

6.1 Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove the information promptly.

  1. Changes to this Privacy Policy:

7.1 We may update this Privacy Policy